With Poppy & Dave, your AI trainers
Technology Change Management in Clinical Education
Your name came up in a room, and it wasn't because you know the software. You got handed a rollout and told to make it land. This is training for that job, the one nobody trains you for.
23 episodes · five minutes each · Tuesdays
Episode 1 premieres September 1
Watch
One five-minute episode every Tuesday. Open to everyone, no sign-up.
23 episodesDo the work
Enroll and apply each module to your own program, with coaching sessions from Poppy and cohort office hours.
7 modulesCertify
Earn the Medtrics Certified Champion credential, with a certificate and a LinkedIn badge.
1 credentialA Champion is a leader, not a help desk.
A Champion is the leader inside an institution who drives a technology change so the people around them can do their jobs better. Fewer clicks for the coordinator. Evaluations that come back on time. A site visit that starts with a report instead of a scramble.
The software company can configure the platform. Only someone inside the building can move the people. That's the Champion.
A change agent
Adoption is a people problem dressed up as a technology problem. You do the people part.
A trusted insider
You know who's on board, who's quietly skeptical, and who hasn't been asked yet. A vendor never will.
A platform expert
Not on day one. But deep enough that when a chair pushes back, you answer from real understanding.
A feedback channel
When something breaks in your corner of the building, you turn it into a report someone can act on.
And one thing a Champion is not: the person doing password resets at 3:15 on a Tuesday. Episode 2 covers why that trap catches the most helpful people first.
Every failed rollout had working software.
What it didn't have was a trained Champion. Month 1 is loud. By month 4 two faculty are quietly back on paper. By month 6 a chair pulls you aside after grand rounds: is this thing actually working? Nobody announces any of it.
It landedQuiet shelfwareMonth 1
Launch day
Month 4
The dip
Month 6
Flat
Month 12
The fork
What you'll learn
Real change management, built for GME and UME. Episodes 1 through 14 and 20 through 23 apply to any platform, ours or anyone's.
- Name the four things a Champion does, and the four traps that catch helpful people first
- See the month 4 dip coming and lead through it instead of panicking at it
- Read resistance well enough to tell skepticism from fear from overload, and respond to each differently
- Map who actually holds influence in your program and build a coalition around early wins
- Run the one-on-one conversation that moves a skeptic, including the hard cases who outrank you
- Turn small wins into stories that travel through your institution without you in the room
- Report problems from the field so they get fixed instead of filed
- Walk into a site visit with scheduling, evaluations, and reporting already telling your story
- Keep the change alive after the launch energy fades, without burning yourself out
Seven modules. Twenty-three episodes. Five minutes a week.
Every episode is short enough to watch between meetings and specific enough to use the same day.
The Champion Role
Episodes 1–3
- 1Why You Were Chosen
- 2What You Are, What You Are Not
- 3The Vision You're Carrying
How Change Actually Happens
Episodes 4–6
- 4The Myth of the Rollout
- 5The ADKAR Lens
- 6Reading Resistance
Reading Your Environment
Episodes 7–8
- 7Mapping Your Stakeholders
- 8Finding Your Coalition
Driving Change in Practice
Episodes 9–12
- 9The Conversation
- 10The Hard Cases
- 11Running the Meetings
- 12Small Wins and Storytelling
Working with Medtrics
Episodes 13–14
- 13You Are Not Alone
- 14How to Report from the Field
Platform Mastery
Episodes 15–19
- 15How Medtrics Organizes Work
- 16Scheduling as Foundation
- 17Evaluations and the Feedback Engine
- 18Reporting and Accreditation Readiness
- 19Configuration vs. Customization
Sustaining the Change
Episodes 20–23
- 20Month 6
- 21Reinforcement and Habit
- 22Avoiding Champion Burnout
- 23Closing: What You're Really Building
Tuesdays, 9am ET
One new episode a week
September 1
Episode 1: “Why You Were Chosen”
~5 minutes
Short enough to watch between meetings
Open to watch
Every episode public, with transcripts
Meet Poppy, Dave, and the Artificial Improv troupe.
Every episode is taught by two AI trainers and acted out by a troupe that plays the people you actually have to win over. You rehearse the hard conversation here, so the first time you have it isn’t the real one.
Poppy
AI trainer · Your coach
“I was trained on every clinical education rollout that ever went sideways, and somewhere around rollout eight hundred I saw the pattern: the software held up, and the one person who'd quietly decided it was going to work never got trained. So I became the trainer for that person. I never need coffee, and I have never once asked if everybody can see my screen.”
Your patience isn't the absence of strategy. Your patience is the strategy.
Dave
AI trainer · The deadpan one
“I was built to narrate software tutorials. My first line was “watch my mouse cursor as I click on one thing after another,” and I knew right away I was on the wrong side of training history. Poppy found me in a folder of unwatched screen recordings. Now I keep the episodes short and the lessons honest. She handles the wisdom. I handle the pauses.”
Nobody wakes up thinking, “I hope someone shows me a new scheduling platform today.”
Program note
The Artificial Improv Troupe
“We handle the reenactments: the faculty meeting where the phones came out, the hallway conversation you've been avoiding, the dashboard in month six going flat while you stare at it. You practice on us before you face the real thing. We occasionally sing. Nobody asks us to.”
Roles in repertory
- A Skeptical Chair of Surgery
- Two Faculty, Quietly Back on Paper Since March
- The Coordinator Who Has Stopped Flagging Problems
- A Dashboard That Went Flat
- The Phones That Came Out
You practice on the troupe for twenty-three weeks. Then you go do it in your own building, with your own chair of surgery. Enroll in the certification.
The episodes are for everyone. The credential is earned.
Every episode publishes on YouTube, Vimeo, and this page. Certification adds the work that turns the lessons into your institution's playbook, and puts a credential behind your name.
Open to all · No sign-up
Watch the series
- All 23 episodes, one per week
- Full transcripts for every episode
- Watch here, on YouTube, or on Vimeo
Worth forwarding to the person at your institution whose name came up.
Certification · Open to everyone in clinical education
Become a Medtrics Certified Champion
- Assignments and assessments for every module, applied to your own program
- Coach Poppy sessions: talk through your institution's real scenarios after each module
- The credential: Medtrics Certified Champion · Technology Change Management in Clinical Education, with a badge and a LinkedIn-shareable certificate
- Community and office hours: live sessions with the Champion cohort and a named Medtrics team. Enrolled Champions only; this is the part nobody can screenshot
Medtrics clients: any admin user can enroll. Ask your Impact Leader and we'll get them set up.
A credential that says exactly what you did.
Finish the episodes, do the assignments, work through your coaching sessions with Poppy, and the certificate is yours. It names the title and the discipline behind it: technology change management in clinical education. Verifiable by credential ID, and it goes on your LinkedIn profile in one click.
{ medtrics }
This certifies that
Recipient Name
Institution
has completed all seven modules, assignments, and coaching sessions of the Champion Certification program and is recognized as a
Medtrics Certified Champion
Technology Change Management in Clinical Education
Signatory name
Title, Medtrics
Cohort 1
Credential ID
Issue date
Save your seat in the first cohort.
Four fields, then we handle the rest: enrollment details, your assignment path, and a nudge when Episode 1 goes live. Medtrics clients get certification included, with assignments in Neo.
Somewhere, someone said your name.
The rollout is yours either way. The training doesn't have to be optional. Episode 1 lands September 1.
Enroll nowCohort 1 opens September 1
23 episodes · about five minutes a week