Berkshire Health Systems

Berkshire Health Systems (BHS) in western Massachusetts operates three hospitals and supports graduate medical education across several specialties, including Internal Medicine, Psychiatry, Transitional Year, and General Surgery. Its programs prepare residents for multi-year clinical training and require reliable evaluation and compliance reporting.

Before Medtrics, the programs relied on paper evaluations, resulting in disorganized records, low compliance, and time-consuming reporting. Program leadership sought to modernize workflows with a technology-driven approach.

With Medtrics, BHS automated evaluation assignments, consolidated trainee records, and enabled real-time tracking of work hours, clinic attendance, and milestone progress. Residents also benefit from timely operative feedback.

The system now achieves higher evaluation compliance and delivers more reliable oversight for program leaders.